Privacy Policy

Your privacy is incredibly important to us. This policy explains what personal data My Taxi St Andrews collects from you and how we use it.

Last updated: May 2026

Who We Are

We are My Taxi St Andrews ("we", "us", "our"), a taxi service operating in St Andrews and the wider Fife area in Scotland. This policy applies to all services we provide.

Information We Collect

When you book a taxi with us, we collect the necessary information to provide you with our service. This includes:

  • Your Name
  • Your Phone Number
  • Pickup Location
  • Drop-off Location
  • Date and Time of your requested journey

How We Use Your Information

The information we collect is used for one single purpose: **to provide you with a reliable taxi service.**

Specifically, we use your data to:

  • Confirm and manage your booking.
  • Contact you with updates about your journey (e.g., to let you know your driver has arrived).
  • Allow your assigned driver to contact you directly on the day of travel, if necessary. For this reason, your phone number may be temporarily stored on the driver's secure mobile phone.

Your information is never used for marketing, advertising, or any other purpose.

Data Sharing and Third Parties

We do not sell, trade, rent, or share your personal information with any third parties. Period.

Your data is only accessible to the My Taxi St Andrews team and the specific driver assigned to your journey for the sole purpose of completing your trip.

Data Security and Retention

We take reasonable steps to protect your information. As mentioned, your contact details may be temporarily saved on a driver’s phone to facilitate your journey. Drivers are instructed to remove this personal data after the journey is complete. We only retain booking information for as long as necessary for our operational records.

Your Rights

You have the right to request access to the personal information we hold about you or to ask for it to be corrected or deleted. If you wish to do so, please contact us.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch with us: